Autama EK, Agussalim, Delvianti. Pengaruh Penerapan Total Quality Management, Sistem Pengukuran Kinerja Dan Penghargaan Terhadap Kinerja Manajerial Departemen Service PT. Astra International Tbk Toyota Auto 2000 Padang . EPJA [Internet]. 2025 Jan. 24 [cited 2025 May 1];3(1):14-26. Available from: https://www.ejurnal-unespadang.ac.id/index.php/EPJA/article/view/1209